Welcome to Shobha Global Traders. By accessing and using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before proceeding. These terms govern your use of our website, products, and services related to import and export.
1. General Terms
The use of our website and services is subject to the terms outlined in this document.
By continuing to browse or use our platform, you acknowledge that you accept these terms in full.
We reserve the right to modify, update, or change these Terms & Conditions at any time without prior notice.
2. Eligibility
Our services are intended for businesses, traders, and authorized individuals involved in import and export.
Users must ensure compliance with applicable local and international trade regulations.
3. Products and Services
Shobha Global Traders deals in the import and export of products including frozen fries, frozen paneer, curd, desi ghee, butter, fruits, vegetables, spices, shrikhand, and other Indian-origin items.
Product availability is subject to market conditions, seasonality, and demand.
We strive to maintain the highest standards of quality; however, natural variations may occur in agricultural and dairy products.
4. Pricing and Payments
Prices for goods and services are provided at the time of inquiry or order confirmation.
All payments must be made in accordance with agreed terms, and partial or delayed payments may result in suspension or cancellation of orders.
Currency, taxes, duties, and applicable charges are the responsibility of the buyer unless otherwise agreed.
5. Shipping and Delivery
Shipping schedules are provided based on availability and logistics arrangements.
Delays caused by natural events, customs clearance, or third-party logistics are beyond our control.
Risk of loss and title of goods pass to the buyer once the goods are dispatched as per agreed shipping terms.
6. Return and Refund Policy
Returns or replacements are only accepted in cases of genuine quality issues or discrepancies, subject to mutual agreement.
Any claim must be raised within a reasonable time frame from the date of delivery.
Refunds, if applicable, will be processed in accordance with agreed contractual terms.
7. Compliance with Laws
Buyers and partners are responsible for ensuring that imported and exported goods comply with all applicable laws, regulations, and customs requirements in their respective countries.
Shobha Global Traders will not be held liable for non-compliance arising out of incorrect information or actions taken by the buyer.
8. Intellectual Property
All content on this website, including text, images, branding, and designs, is the intellectual property of Shobha Global Traders.
Unauthorized reproduction, distribution, or misuse of our content is strictly prohibited.
9. Limitation of Liability
Shobha Global Traders shall not be held liable for indirect, incidental, or consequential damages arising from the use of our products, services, or website.
Our liability, if any, shall be limited to the value of the goods or services purchased.
10. Indemnification
By using our website and services, you agree to indemnify and hold Shobha Global Traders, its owner, employees, and associates harmless against any claims, damages, or expenses arising out of your misuse of our products, services, or violation of these terms.
11. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws applicable in the jurisdiction where Shobha Global Traders operates.
Any disputes arising out of these terms shall be resolved through mutual discussion, failing which they shall be subject to appropriate legal proceedings.
12. Acceptance of Terms
By using our website and services, you confirm that you have read, understood, and agreed to these Terms & Conditions.
