At Shobha Global Traders, we value the trust you place in us and are committed to protecting the privacy of our customers, partners, and visitors. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you interact with our website or services.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
Personal Information: Name, email address, phone number, or any information voluntarily provided by you during inquiries, registrations, or transactions.
Non-Personal Information: Browser type, device information, IP address, location details, and pages visited on our website.
Transactional Data: Product preferences, purchase history, and order details related to import and export activities.
2. How We Use Your Information
The information collected is used strictly for business and service-related purposes, including but not limited to:
Processing and fulfilling orders.
Improving product offerings and services.
Maintaining records for legal, regulatory, and accounting purposes.
Customizing your experience on our website.
Sending updates about new products, offers, or business activities (only if you have opted in).
3. Data Sharing and Disclosure
We respect your privacy and will not sell or rent your personal information to third parties. However, information may be shared in the following circumstances:
With trusted service providers who assist in operating our business, logistics, and payment processing.
When required by law, regulation, or government authority.
To protect the rights, property, or safety of our company, our users, or others.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience. Cookies help us analyze traffic, understand preferences, and provide a smoother browsing experience. You may choose to disable cookies in your browser, but certain features of the website may not function properly without them.
5. Data Security
We implement industry-standard security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, while we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or regulation.
7. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections or updates to your information.
Request deletion of your personal data, subject to applicable laws.
Opt out of receiving promotional communications at any time.
8. Third-Party Services
Our website may include references to third-party services or platforms. We are not responsible for the privacy practices of third parties, and we encourage users to read the privacy policies of those providers.
9. Policy Updates
We may update or revise this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The revised policy will apply once posted on this page.
10. Acceptance of Policy
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with the terms outlined here, we advise you to discontinue use of our services.
